RESPONSIBLE HOSTINGTaking responsibility for your uptime, find out how we take big actions to ensure reliability and safety.
Data Center Specifications
Our hosting provider’s servers are located in a Maidenhead data centre and is situated on a purpose-built site near the centre of the town. It offers 2,800m² (30,140ft²) of high quality, resilient and secure space across nine data halls.
Located outside the M25 the facility offers high speed secure connections to a wide range of Tier 1 national and international carriers.
With data integrity and security key for every organisation all our UK data centres are ISO 9001, ISO 27001, ISO 22301 and PCI DSS compliant. In fact, with an impressive number of global certifications they’re one of the UK’s most accredited cloud companies. Let’s reiterate slightly. They ARE the MOST accredited cloud company – period.
We also have our own in house server expert who is the first line of defense should anything go wrong – your website is your livelihood and that’s why we make no compromise to the service levels that we provide and the service levels we expect from our providers. In the rare cases that our in house expert cannot resolve the issue quickly, we have a service contract directly with our supplier who can resolve any issues that may arise.
If that doesn’t convince you – we don’t know what will.
24 hour manned security, biometric access and intruder alarms
24 hour on site Network Operations Centre (NOC)
6 x 1.5 MW Generators
0.75 kW/m² power density
N+1 Air Conditioning Systems
Dual zone fire detection
Up to 63A MCCBs within PDUs
Dark fibre capability and diverse fibre entry
2 x 8 MW diverse supply UPS (N+1)
Controlled environment – room temperature 24°C +/- 2°C
0.75kW/m² cooling density
12kN/m² raised floor system – 450mm & 600mm void
24 x 7 x 365 manned security and monitoring
Biometric access policies
Internal and external CCTV systems
Security breach alarms
Dual independent power feeds, backed up by dual battery string Uninterrupted Power Supplies (UPS) systems (deployed as standard)
6 x 1.5 MW diesel generators – protect services from any single power failure
Technical Support & Services
On site technical engineers 24 x 7
All technicians are employed directly by iomart
On site Network Operations Centre (NOC)
Stable Environmental Changes
24 x 7 environmental monitoring systems
Constant evaluation and testing of all systems
N+1 redundant Heating Ventilation Air Conditioning (HVAC) system
Fully redundant air handling units provide constant fresh airflow
Diverse fibre routing via multiple carriers
Truncated internal cable network
ODF/DDF (Optical Distribution Frame/Digital Distribution Frame) bandwidth
Cross connection to a number of Tier 1 carriers
Internal inventory systems track all cables, circuits and cross-connects
Scalable architecture including multiple redundant core switches and routers