Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us via email or phone. This may include your name, email address, phone number, company name, and any message you send us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you information about our services
- Improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Messages sent through our contact form are processed on our behalf by Formspree, which delivers them to us by email. Our website is hosted by Cloudflare.
4. Cookies
Our website may use cookies to enhance user experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
Under GDPR and UK data protection laws, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at hello@provello.co.uk.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@provello.co.uk or call 028 9099 4420.